Frequently Asked Questions

You will find answers to all of the most commonly asked questions located here.

Do you install on Asbestos roofing and is it safe?

Yes, we Install on Asbestos roofing, we follow the Queensland Governments WHS regulations.

If you are aware that there is asbestos in your home, please make sure you inform our administration staff. We will need to take special precautions when installing your solar system. If you are unaware if there is asbestos in your home and on the day of install your installer identifies potential hazard, then work on your home would need to cease until the proper precautions could take place. this can be avoided buy taking up our No Obligation, Free site visit.

Can I do the small electrical jobs in my house myself?

Definitely Not.

In Queensland it is illegal for anyone but a qualified electrician to do any domestic wiring or house rewiring. Even if the work has been done to standard it will not pass certification which is bad news especially if you need to sell the property. It makes sense, for safety, to hire a qualified electrician to carry out all your household wiring. You also risk your personal safety and the safety of your family and friends.

How does an electrical safety switch save lives?

On a normal power circuit, the current flowing to an appliance returns through the neutral wire. If the circuit is compromised, the electricity can leak to earth through a person in contact with the appliance, causing death or serious injury.

A safety switch detects the loss of power from the circuit, and cuts the supply of electricity in as little as 30 milliseconds – 0.003 seconds. Importantly, this response time is faster than the critical section of a heartbeat, and therefore significantly reduces the risk of death or serious injury.

What factors do I need to look at when considering a ceiling fan?

A few factors to consider when choosing a ceiling fan are:

  • Where it is to be installed
  • The size of the room
  • Is there need for fan which includes a light
  • The room decor
  • Blade performance needed
  • Is a remote control fan needed.

What is test and tag?

Test and Tag is a system where our electricians will test all the electrical equipment in a workplace for faults, ensuring it is safe to be used by employees. The electrician will then attach a tag to the piece of equipment stating the date it was tested and when the next test is due.

All the power has gone out, do I need to call an electrician or a power company?

There can be a number of reasons that the power has gone out, first thing to check is do the neighbour’s still have power, if they don’t it’s clearly an outage in your area, so you can go to the Energex website and check for status updates.
If you are the only home without power the first thing to do is check your meter box. Check that all switchers are in the ON position. If any are in the OFF position, switch them to ON. If they immediately go back to being OFF, think about what you might have just turned on in y our home and go and disconnect that appliance, try again to turn your switch on if all if okay then you know your appliance may be faulty. If you cannot find the issue please contact us.

How much power do I save if I change to LED lightbulbs?

For a start, LEDs use 80% less energy than halogen and incandescent bulbs, which means savings on bills. And you don’t have to change your light bulbs so often with LEDs. They have a lifespan of 20 to 25 years while standard incandescent bulbs typically last for around 18 months.